MOT Awareness for Managers & Customer-Facing Staff - MOT Expert, Northampton
Workshop - Non-Technical Staff

MOT Awareness for Managers & Customer-Facing Staff

MOT Expert - practical workshop

Explain MOT results with confidence

A practical workshop for non-technical managers, service advisors, sales advisors and front-of-house staff.

Covers the MOT inspection routine, general vehicle checks, defects, advisories and understanding MOT results, so the people who talk to your customers understand what the tester has found.

What it covers

  • The MOT inspection routine
  • General vehicle checks
  • Defects and advisories
  • Understanding MOT results
  • Explaining findings to customers
  • Spotting appropriate repair and maintenance work

Who it's for

Non-technical managers, service advisors, sales advisors and front-of-house staff who deal with customers before and after the test.

Where it leads

Staff explain findings confidently to customers and identify opportunities to sell appropriate repair and maintenance work.

For dates and booking, call 01604 422700.

TypePractical workshop
ForNon-technical staff
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Ideal as a team booking - tell us how many front-of-house staff you want to put through it.

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