Explain MOT results with confidence
A practical workshop for non-technical managers, service advisors, sales advisors and front-of-house staff.
Covers the MOT inspection routine, general vehicle checks, defects, advisories and understanding MOT results, so the people who talk to your customers understand what the tester has found.
What it covers
- The MOT inspection routine
- General vehicle checks
- Defects and advisories
- Understanding MOT results
- Explaining findings to customers
- Spotting appropriate repair and maintenance work
Who it's for
Non-technical managers, service advisors, sales advisors and front-of-house staff who deal with customers before and after the test.
Where it leads
Staff explain findings confidently to customers and identify opportunities to sell appropriate repair and maintenance work.
For dates and booking, call 01604 422700.